Van FAQs

Buying a policy

1. What can I do online?
2. Can I get immediate cover?
3. When will I receive my insurance documents?

Payment

1. Is it safe to pay for my policy on the Internet?

Claims

1. How do I make a claim?

Buying a policy

1. What can I do online?
   You can obtain a van insurance quotation and buy your policy online. Van breakdown assistance can be arranged over the telephone on 0800 200 326.
   


2. Can I get immediate cover?
   Yes, providing you have a credit or debit card or the facility to pay by Direct Debit we can issue you with immediate cover, subject to normal terms and conditions. Please note that if you choose to pay by Direct Debit we will require a deposit from you, payable by credit or debit card.
   


3. When will I receive my insurance documents?
   Your insurance documents will be despatched to you as quickly as possible by the insurer providing your policy cover.

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Payment

1. Is it safe to pay for my policy on the Internet?
   Yes. Our site uses 128-bit encryption that disguises and protects your personal and payment details and prevents them from being accessed by or disclosed to third parties.
   

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Claims

1. How do I make a claim?
   If you are unfortunate enough to suffer damage to your vehicle or it is stolen, you should report the incident to us as soon as reasonably possible. To report your claim, call us on 0845 603 3590. One of our customer service assistants will be happy to help.
   

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